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FAQ

What is the benefit of working with a professional advisor or ConsumerDefenseGroup.org network?

If you work with one of the advisers in our network you will receive a complete analysis of your financial and housing situation plus a mortgage pre-audit with details of the possible violations committed by the lender against you. Your counselor will help you discover all the options available to solve the problem of your mortgage and there is no fee to talk with any counselor or network partner.


What can you do to save my house?

Counselors are trained to establish an action plan designed just for you and according to your specific situation. Our network partner not only will offer you a general advice but they will also help you to take the right steps to find a solution with your mortgage lender.


What legal tools exist to avoid foreclosure?

According to your particular financial situation and the result of the analysis that our network of professionals do, your designated counselor will be able to provide you with the necessary information on possible courses of action that you can take to keep your home if that is your objective.


Some home retention tools that can help you are:

  1. Mortgage Audits, renegotiation and restructuring your mortgage debt.
  2. Loan Modification
  3. Bankruptcy
  4. Dispute through legal representation in court.

What other options are if I want to leave my house?

Short Sale or Short Sale.

Liu Deed


Is my information secure?

Yes, our company is committed to maintaining your privacy and confidentiality of all information you provide to any of our consultants or professionals. Consumer Defense Group.org has a privacy statement which outlines the steps we have taken to ensure that any information you provide is confidential and cannot be misused.


What happens after I file my information?

After the preliminary analysis of your situation is complete an advisor will contact you to discuss the details of the proposal to avoid a possible foreclosure. Professionals attached to (ConsumerDefenseGroup.org) assess your financial situation and help you create a spending plan, and discuss with you the most viable options to solve the problem of your mortgage.


How long does the counseling process take?

The counseling process is different for each person. However, having your most recent statements available and the documentation required by your advisor at the time of counseling can help reduce the process time.

The documents you need to perform a preliminary analysis are:

  1. Latest mortgage statement. This will be used to check your mortgage balance, loan number, lender contact information and other relevant details.
  2. You will need to have a general, basic idea of your monthly budget. Your bills – including car loan payments, utilities, insurance, credit cards and other expenses – will be needed. This will help you determine what your available monthly income is.
  3. Some type of notice or information you might have received from your bank/lender or from the court regarding your home mortgage.

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How can we help you?

Our website and support center are mainly devoted to help homeowners find a favorable solution to their mortgage problems.

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Learn how you can:

  • Reduce your monthly payments
  • Lower your monthly interest rate
  • Restructure late payments
  • Avoid foreclosure
  • Learn more

Tips to prevent scams

Get tips on how to avoid foreclosure rescue and mortgage scams sweeping the nation. Learn how to recognize the warning signs and where to report a scam if you have been a target.

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The information contained on this website are planned as general research and should not be regarded, as financial or legal advice. We try to make sure that the material contained on the web-site is accurate and complete at the date first published, but you should recognize that information contained on this web-site may turn out to be out of date over time. Readers who have particular questions real estate financing or foreclosure, or who believe they require legal counsel, should find the advice of an attorney. By submitting this contact request, you are consenting to be contacted by foreclosure advisors by telephone or email, even if you have previously listed yourself on any state or federal Do-Not-Call List.

IMPORTANT NOTICE: Consumerdefensegroup.org is not a mortgage assistance service or mortgage lender, and does not do refinances. Consumerdefensegroup.org is not a government subsidized website. Consumerdefensegroup.org only matches consumers with professionals in our network that may offer mortgage relief or foreclosure defense services. No particular result is certain by engaging with affiliates in our network. Lenders may not agree to change a consumer's loan. To access information on government sponsored assistance, please visit makinghomeaffordable.gov. There is no assurance that you may qualify for a loan modification. We do not charge any fees; partners in our network provide a no cost evaluation of the options you may have. You will not be requested to transfer or surrender property titles nor will we offer to buy your house at a below-market price. You will not be asked to bypass the lender and make payments directly to the company or other third party. We do not encourage you to avoid contacting your lender, lawyer, credit counselor, or housing counselor.